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67 lines
2.6 KiB
67 lines
2.6 KiB
diff --git a/output.py b/output.py |
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index 091b58e..b14f129 100755 |
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--- a/output.py |
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+++ b/output.py |
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@@ -447,6 +447,8 @@ class YumOutput: |
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self.term = YumTerm() |
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self._last_interrupt = None |
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|
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+ self.reported_error_msgs = {k: False for (k, v) in ERRORS_TO_KBASE_ARTICLES.iteritems()} |
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+ |
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def printtime(self): |
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"""Return a string representing the current time in the form:: |
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@@ -471,8 +473,22 @@ class YumOutput: |
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""" |
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self.logger.error('%s: %s', errobj.url, errobj.exception) |
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self.logger.error(_('Trying other mirror.')) |
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+ self.suggestKBaseArticle(errobj) |
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raise errobj.exception |
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|
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+ def suggestKBaseArticle(self, errobj): |
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+ errcode = None |
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+ if hasattr(errobj.exception, 'code') and errobj.exception.code in ERRORS_TO_KBASE_ARTICLES: |
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+ errcode = errobj.exception.code |
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+ elif hasattr(errobj.exception, 'errno') and errobj.exception.errno in ERRORS_TO_KBASE_ARTICLES: |
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+ errcode = errobj.exception.errno |
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+ if not errcode: |
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+ return |
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+ |
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+ if not self.reported_error_msgs[errcode]: |
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+ self.logger.error(ERRORS_TO_KBASE_ARTICLES[errcode]) |
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+ self.reported_error_msgs[errcode] = True |
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+ |
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def simpleProgressBar(self, current, total, name=None): |
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"""Output the current status to the terminal using a simple |
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diff --git a/yum/constants.py b/yum/constants.py |
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index 5c728d4..02b2527 100644 |
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--- a/yum/constants.py |
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+++ b/yum/constants.py |
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@@ -120,3 +120,25 @@ REPO_PROBLEM_METADATA=2 |
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REPO_PROBLEM_COMPS=3 |
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REPO_PROBLEM_OTHER=4 |
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REPO_PROBLEM_PACKAGE=5 |
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+ |
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+ |
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+ERRORS_TO_KBASE_ARTICLES = { |
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+ 404: """To address this issue please refer to the below knowledge base article |
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+ |
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+https://access.redhat.com/articles/1320623 |
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+ |
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+If above article doesn't help to resolve this issue please open a ticket with Red Hat Support. |
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+""", |
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+ 403: """To address this issue please refer to the below knowledge base article |
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+ |
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+https://access.redhat.com/solutions/69319 |
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+ |
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+If above article doesn't help to resolve this issue please open a ticket with Red Hat Support. |
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+""", |
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+ 60: """It was impossible to connect to the Red Hat servers. |
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+This could mean a connectivity issue in your environment, such as the requirement to configure a proxy, |
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+or a transparent proxy that tampers with TLS security, or an incorrect system clock. |
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+Please collect information about the specific failure that occurs in your environment, |
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+using the instructions in: https://access.redhat.com/solutions/1527033 and open a ticket with Red Hat Support. |
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+""" |
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+} |
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\ No newline at end of file
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